Refund Policy

We want you to feel confident shopping with DALZEN. Here's how returns work.

If you're not completely satisfied with your DALZEN Neck Support, contact us within 30 days of delivery for a full refund. No questions asked.

Reach out to us through our Contact page with your order number and we'll walk you through the next steps.

Once we receive and process your return, refunds are issued to your original payment method.

If your order arrives damaged or incorrect, contact us right away through our Contact page and we'll make it right.

Questions about a return? Reach out through our Contact page.